Laurie R. King is the New York Times bestselling author of 22 novels and other works, including the Mary Russell-Sherlock Holmes stories (from The Beekeeper’s Apprentice, named one of the 20th century’s best crime novels by the IMBA, to 2014′s Dreaming Spies). She has won or been nominated for an alphabet of prizes from Agatha to Wolfe, been chosen as guest of honor at several crime conventions, and is probably the only writer to have both an Edgar and an honorary doctorate in theology. She was inducted into the Baker Street Irregulars in 2010, as “The Red Circle”.
Hired in 1992 as manager of the tiny St. John Branch (SJB) of Washington State’s Whitman County Rural Library District (WCRLD), Clancy Pool worked to perform the miracle of bringing a new spirit and library to the town’s 525 residents, plus another 500 who live in the surrounding area. Library Journal Paralibrarian of the Year Clancy Pool will share how a focus on customer service, community involvement and professional development can build support for your library.
Clancy grew up in Spokane and loved both kinds of librarians: The ones who saved the newest Bobbsey Twins book and the ones who wore silly hats and told stories in the park. In 1992 WCL took a chance by hiring a farmer’s wife to manage a branch that she had never actually seen. To Clancy’s delight, she discovered that she could be both kinds of librarians and so much more.
With the support of family and the district, Clancy worked to increase her skills and build community support. In 2002, she started working full-time for the library district. Monday and Friday in St. John and Tuesday to Thursday in Colfax; first as children’s services assistant and then as branch services manager. At about the same time, Whitman County Library System began fund raising for a new branch in St. John. In 2005 when the town passed the library bond, Clancy was involved in the design and continued fund raising for furnishings. In 2008, on the day of the first summer reading she moved into the new St. John Library. Clancy’s current responsibilities include: Branch manager in St. John, collection development of all adult materials, ILL, supervisor for the 13 community branches (Staff hiring, training, program coordination), coordination of all staff development and program based grant writing).
The future is uncertain. If libraries don’t face their uncertainties head on, they won’t be able to navigate the future effectively. Rasmus will explore not only the uncertainties facing libraries, but help librarians learn how to navigate change as it occurs. Imagination is at the core, and Rasmus will narrate the conference through multiple possible futures, all plausible, all filled with their own threats and opportunities, risks and rewards. As rural communities feel the effects of disruption reach out over the forests and prairies, mountains and rivers, we need to the tools to help us anticipate change, to practice it, but most importantly, to leverage the change that is coming into effective programs and engagement — this presentation will help provide some of the tools necessary so our libraries can continue as important members of our communities.
Daniel W. Rasmus, the author of Listening to the Future, is a strategist and industry analyst who helps clients put their future in context. Prior to starting his own consulting practice, Rasmus was the Director of Business Insights at Microsoft Corporation, where he helped the company envision how people will work in the future. Rasmus developed the MicrosoftOffice Information Worker Board of the Future, and was the Center for Information Work’s creative leader. Before joining Microsoft, Rasmus was Vice President and Research Director for Collaboration and Knowledge Management at Forrester Research Inc.
Libraries enjoy overwhelming community support with over 90% of Americans saying libraries are important to their communities; nearly all Americans report that their interactions with librarians have been “very positive.” While some communities are seeing library support erode with the rise of our digital culture, other libraries are using these trends to offer new services and connect with new patrons. We’ll explore national trends in learning and knowledge acquisition, technology and digitization, and consumer expectations; then discuss five strategies you can use to refresh library services and strengthen community in the digital age.
Karen works with schools, libraries, government agencies and technology vendors to ensure that internet-enabled services are available to all people in all communities. As a Senior Program Officer at the Bill & Melinda Gates Foundation’s Global Libraries Program, Karen managed broadband, research, and policy grants that have impacted thousands of libraries across the county. She contributed to the National Broadband Plan as an Expert Advisor to the Federal Communications Commission. Previously, Karen served as the founding Director of Field Outreach for the Knight Center of Digital Excellence; a Principal Consultant with Karacomm; and as a Sales Executive and Manager with Lucent, Bell Labs and AT&T. Karen’s passion is building collaborations that create and implement transformative programs at scale.
The Edge initiative has developed a set of benchmarks and indicators for public libraries to use to assess their public technology resources and services, and the ways they ensure they are supporting the goals and aspirations of their communities. It’s a comprehensive framework meant to apply to libraries of all types, but no library is meant to do it all! Learn about how to use Edge to balance the competing priorities and limited resources in small and rural libraries and to be deliberate about what not to do.