[Jeff D. Saunders was one of this year's ARSL Conference Scholarship Winners. Thank you Jeff, for the excellent post!]
In my application essay for the Bernard Vavrek Scholarship the big justification I had for attending the ARSL 2011 Conference was sharing knowledge and exchanging ideas relating to our work at the Information Institute on the North Florida Broadband Authority (NFBA) and Florida Rural Broadband Alliance (FRBA) Middle Mile Projects. While NFBA and FRBA are more concerned with bringing better Internet connection speeds to rural Florida, the Institute’s task was a needs assessment of different community anchor institutions, libraries, schools, police departments, etc. and to give recommendations on how NFBA and FRBA could tailor their programs to get said anchor institutions to adopt broadband connections.
Of course, in the process we happen to get a pretty good picture of the state of technology use in rural and small libraries throughout Florida. So I must admit I had an ulterior motive for attending the ARSL conference, to gauge the situation at other rural and small libraries across the country. Through the presentation panels and conversations with some wonderful librarians I came away feeling a lot better about the world as most told me they recieved E-rate, had technology plans, were part of some type of consortium to pool resources for technology, and understood how free access to technology at their library provided a huge value to their community.
What was most concerning was the fact many believed it didn’t matter what value or impact the library had on the community to local administrators or politicians. Some noted the fact that despite the overwhelming support from the community and evidence of the importance of the library, funding got cut anyway. It is something that is downplayed, or not mentioned at all, in library schools today. The fact that despite best efforts and overwhelming empirical evidence libraries, especially rural and small libraries that are the backbone of public libraries in this country, are vulnerable to political ideologies.
We like to think we live in a time when access to information and continuing education for all are accepted as basic needs. Of course, all you have to do is turn on Fox News and you can see that is not the case. Libraries find themselves in a constant political battle with those who do not understand the purpose for them or the role they play in the community, one that everyone I talked to either mentioned or had an opinion on. It is also something that is not mentioned in library schools. Professors, at least most, shy away from explicit discussion about politics and the way it affects libraries. While it was normally the first topic of conversation with the librarians I had the pleasure of meeting at ARSL.
In terms of specific things I took away from the conference, the comments of one Director at the “Small but Powerful Guide to Winning Big Support for Your Rural Library,” panel who noted the lack of an IT standards system for libraries. This is something extremely interesting to me as I spent the summer hearing pretty much the exact same thing from library directors in Florida. Why there are no standards for the types of technology in libraries is due to a number of factors. For one it is difficult to say what is best for all libraries given the different contexts, situtations, and communities libraries exist in. Second, the power of who decides what the standard is, or more importantly what vendors’ product will be the standard, is a highly contentious proposition. For example, you can imagine the controversy it would cause if the ALA set the standard OPAC system with one company and not another. However, providing general guidelines on what kind of connection speed a library of a certain size should have or the most advantageous number of computers for a library that serves a certain population size are more general questions that do need answering. These are also questions that will be largely answered through forces far outside of the libary’s control.
Libraries are somewhat caught in a shifting paradigm as they become more centered around technology and a new service role. It is unclear, especially to those like me just entering the field, how things will shake out. But I am certain of one thing after my attendance at ARSL, rural libraries are extremely adaptable, more so than their larger urban counterparts, and will profit most from their dedicated and highly skilled staff. When I tell other MLIS students I am interested in working in rural and small libraries they often give me a quizzical look and immediately ask, “but why?” It is pretty understandable. Most in my generation are more concerned with getting a high paying job in some city somewhere and library students are no exception. However, after attending ARSL I am more than ever enthusiastic about joining the rural and small library community.
Jeff D. Saunders
Information Use Management and Policy Institute
The Florida State University
School of Library and Information Science
College of Communication and Information
The Florida State University
As in past years, many ARSL attendees were fortunate to receive scholarship funds to attend the conference by organizations within their state. A special thank you to those Conference Scholarship Providers for 2011 who made the conference a possibility for so many attendees!
The seven regional library systems in the state of Kansas have provided scholarships AND transportation to ARSL’s annual conference since the 2009 conference in Gatlinburg, TN. We asked them to share a bit about their bus adventures.
The day began with a picture, a birthday request from Wendy Mitchell, Director of Clay Center Carnegie Library in Clay Center, who asked everyone to pose in their Kansas Geek the Library t-shirts. They celebrated her birthday with cupcakes on the way to the conference! Wendy is in the front row, furthest right.
Kim Rutter shared:
SEKLS pays for the bus cost for everyone in our region who wants to go to ARSL. In addition, we have four $400 scholarships to cover conference costs for library staff who sign up first and $150 scholarships to help with expenses for later enrollees. People who are going to ARSL for the first time get first shot at the big scholarships. In spite of the bus breakdown on the way back from Gatlinburg, in the first year of the magic bus, library directors and staff in Southeast Kansas have continued to board the bus to Denver and to Frisco and have benefited from the camaraderie with their counterparts from around the state. Nothing like spending 7-8 hours on a bus together to forge friendships! I highly recommend this mode of travel to other states: our bus dropped us off right at the front door of the hotel with our luggage. No baggage being dragged over tarmac, no luggage carousels to wait on, no airport shuttles or taxis to cope with…did you notice how the Kansas people just rolled right off that bus and straight into the gaming mixer? We might not have had the reputation as party animals before now, but all this bus travel has changed that!
Carol Barta shared:
NCKLS scholarships cover registration only, so our librarians appreciate the bargain of riding the bus. And did you know that buses are the most environmentally friendly way to travel long distances? They are even greener than trains. And the bus driver had decorated the bus with bunting and flags in honor of 9/11 and our trip home.
The best thing about riding the bus is having someone else drive. We didn’t have to pay attention to where we were, or stress about finding exits and reading maps. We arrived without being worn out from travel and even got a nap or two on the way home. Though we did practically meet our quotas of talking for the week on the bus alone.
And what better way to build bonds between librarians in your state! These Kansas librarians connect and collaborate throughout the year based on the connections they make on the bus. But as Chris Rippel from CKLS shared, in some cases, “What happens on the bus, stays on the bus.”
Thank you to all our Kansas ARSL members! We may not see the Kansas bus make it all the way to North Carolina next year, but perhaps another state will step up and fill a bus?!
[Thank you to Jan Williams, Director of the Russell Public Library, Kansas, for her guest blog post!]
I recently attended the ARSL (Association for Rural and Small Libraries) Conference in Frisco, TX. I was fortunate to attend several very helpful and informative sessions which I know will help me and my staff be the best library we can be.
But the most important thing I learned wasn’t in one of the sessions or talking to one of the presenters. I learned a very important lesson shopping for shoes.
I have very small feet and finding shoes that fit has always been a challenge for me. One of my goals during my off-time was to find a pair of decent shoes to replace the worn-out, uncomfortable ones I was wearing.
The first night of shopping at the mall produced nothing but sore feet while on my quest for shoes. Several of my colleagues offered help but I found nothing within my price range.
The second night, I had only forty-five minutes in which to find the elusive perfect shoe before the mall closed. One of the librarians discovered that one of the department stores was having a big shoe sale so four of my CKLS colleagues got it in their heads that we were going to find shoes no matter what!
One of our system consultants was amazing as she swooped through the aisles honing in on perfect shoes. I’m sure the sales people thought me someone very important to have all these people helping me. I finally found some shoes but I also learned a very important lesson.
Librarians are in the business of helping. Every one of those women that were shopping with me were like bloodhounds on the trail. They were determined to find what they were looking for and weren’t going to give up until they found it. They did that for me and I know that’s what they do for their patrons because that’s the kind of people they are.
Aren’t all of us like that? Isn’t that why we do what we do? The nature of a librarian is to help; not giving up until we squeeze every bit of information out of whatever source we have. It is essential to make our patrons feel important by going above and beyond to find what they need.
That attitude, that drive, and that thirst for knowledge will always be needed and appreciated by our patrons and by our communities. That is what will keep libraries vital and thriving into the twenty-first century and beyond.
One of the highlights of our year as an organization is always the conference. The opportunity to see old friends and the possibility for making new ones creates an excitement that cannot be duplicated by other events. Perhaps because we are a association of library staff who are, for the most part, isolated during the year, or perhaps because our work in small communities gives us insight into the power of face-to-face networking, the conference is always a big deal. I cannot encourage you strongly enough to do what you can to be there.
But beyond the 3 days that make up the annual conference, I encourage you to become active in this, your organization; for this is your organization. A place where those serving as a vital element in the life of their community can communicate, and sometimes commiserate, about their situations. Where you can “pick the collective brain” for solutions, and resources from those who are doing what you are doing, in the next town down the road. ARSL is an organization for you, powered by it’s members.
At the conference and for several weeks after, we will be issuing a call for committee members. As a growing organization, with an all volunteer board, we rely on the help and participation of our members. If you are in Texas for the conference, stop by the table we will have set up with committee information and see what part you can play. If you cannot come to Texas, look for that same message over the listserv. There is a piece to this puzzle that has your name on it. Get involved. It is the best way to assure that the ARSL remains your organization, carrying your message and speaking with the voice of rural librarians everywhere.
My library, like libraries everywhere, has had to evaluate and re-evaluate and re-re-evaluate where we are putting our money. One of the pluses to dwindling funds is that it forces you to select what is truly important, which of your community’s needs are of utmost priority? Programs, collections, staff salaries, outreach, facilities . . . where should the money go? Too often, one of the first line items to be cut is staff training. Seen as a nice plus, more often than not, boards and even library staff do not place this item in the top tier for funding. Instead, it is something that is done if there is money. I say that philosophy is hogwash. In person training provides opportunities that no other training can offer, and it is vital to the growth of your library.
Training, especially in this day and age of fast changes and even faster technology, is a necessity, not a want or a desire – a must have necessity. And for those working in isolated, rural or small libraries who do not often have access to in-house or collobrative training, it is even more urgent. Think of the benefits of an in person training day – you get your batteries recharged, you get to talk to and hear about wonderful, new and exciting ideas that others in your situation are accomplishing and ask them how did they do that? You have the chance to build your network of experts whom you can contact over the next year and bounce ideas off of and share opportunities for online training. It is a time to immerse yourself, even for a day, in the pool of “What we could do”.
The ARSL conference is coming up in a month. This conference is designed for you – the library staff and board members working in small, rural, perhaps isolated places who want to infuse some new ideas, network with new friends and ask quetions of those who are doind what you want to do. I know that budgets are tight, that travel money is difficult to come by, but I believe that you will not find a better bang for your buck. There is little Theory here – it is substance, practical and down to earth. I encourage you to talk to your board, your Friends, your rich uncle and get yourself to this conference. It is an investment in your professional life and in the life of your library that I believe you will find pays big returns in the coming months. You can not afford to miss this opportunity.
See you in Frisco, Texas!
Join your colleagues at the 2011 ARSL Conference!
Registration for the annual Association for Rural & Small Libraries
Conference continues at www.arsl.info.
It will be held in Frisco, Texas, on September 8-11 and will be infused with a welcoming atmosphere
and sense of camaraderie unlike any other conference. Also, ARSL is pleased to announce that the University of North Texas as our conference sponsor. Online registration ends August 28, 2011. You may register in-person at the conference after that date.
* Registration for the full conference is only $200 for
members and $250 for non-members.
* Conference hotel rates are only $109 per night. (Rooms
are going fast, so book yours soon.)
* Free events are scheduled throughout including a
pre-conference mixer, morning yoga classes and closing luncheon.
* A field trip to the Sixth Floor Museum in Dallas is only
* Birds of a Feather facilitated group discussions offer a chance
to gain new perspective while consulting with others about topics
affecting your library such as Summer Reading Club #’s, Fines and Dewey
* A Member MatchUp will be offered, pairing those new to the ARSL
conference with experienced conference-goers.
* Sessions are geared towards all levels of service that you
provide: Adult, Teen and Children’s Programming, Trustee/Board
Development, Community Partnerships, Technology Issues and much more!
* Free, instructor-led yoga sessions in the mornings.
* A session on Recycling Books for Fun & Fashion will be offered.
* National library leaders peeking around the corner during a
What’s Next general session.
Still not convinced that you should register? Read Sarah Washburn’s (of
TechSoup for Libraries) post: Best conference, hands down: ARSL!
I’ll see you in Texas…
ARSL Membership Development Committee, Chair
We are eagerly anticipating the ARSL National Conference in Frisco, Texas.
In case you were wondering, here is a taste of what is coming during those three days!
“Featured presenters will include Linda Braun, nationally-known library technology consultant and past YALSA president; Gene Ambaum and Bill Barnes, creators of the “Unshelved” comic strip; and Joe Bob Briggs, TV personality, film critic, author and champion of intellectual freedom.
Free events and activities at the conference include the pre-conference mixer, instructor-led yoga sessions in the morning, Birds-of-a-Feather discussion groups and the closing luncheon. Attendees new to the conference can be matched up with more experienced conference goers to get the most out of their ARSL conference experience.
For more information about the conference, and to register, please visit www.arsl.info.”
The entire post can be found here – ALA Direct On the ARSL Conference
Heading to New Orleans for ALA Annual?
List of sessions and events relevant to the work you do in your rural library. Be sure to join two of our ARSL board members, Larry Grieco and Dwight McInvaill, and this year’s ARSL Emerging Leader, Sharon Michie, for Public Programs that Work in Rural Libraries on Saturday, June 25, from 4-5:30. And if you have additional not-to-be-missed recommendations for folks attending the conference, be sure to post them to the listserv! – Jennifer Peterson
Sessions Recommended to ARSL Members attending ALA Annual in New Orleans 2011(Compiled by Jennifer Peterson, ARSL board member)
Browse ALA Annual Conference Schedule: http://connect.ala.org/conference/ala11 and verify times and locations for events listed below.
Turning the Page 2.0 http://connect.ala.org/node/137992
Friday, June 24, 8:30am – 12:00pm
Convention Center, Rm 345
Description: Turning the Page 2.0 addresses core issues of advocacy, communications and relationship building in a convenient blended-learning format. This half-day kick-off introduces librarians and supporters to the basic tenants of TtP 2.0. Participants will leave this pre-conference ready undertake a six-week course of synchronous and asynchronous online work aimed at completing an individual advocacy work plan. Attendance at this meeting is encouraged but not mandatory for participation; non-members are welcome. For additional information: http://www.pla.org/ala/mgrps/divs/pla/plaevents/turningthepage/index.cfm
Beautiful (and Cheap) Websites and Tools for Low-Tech Libraries http://connect.ala.org/node/137211
Saturday, June 25, 8:00am – 10:00am
Convention Center, Rm 343
Speaker: Bob Keith, Technologist, New Jersey State Library
Speaker: Veronica Rutter Reynolds, Web & Collection Dev. Librarians, New City Library
Description: No money? No technological savvy? No problem! With the incredible rise of content management systems and open source tools, no library needs to be without technological necessities. The presenters will display several easy tools to create simple, clean websites as well as other tricks like tracking reference questions using Google Apps or set up an SMS service using Meebo. In this economy, no one can afford NOT to know about these tools.
Diversity and Outreach Fair (ALA) http://connect.ala.org/node/137618
Saturday, June 25, 3:00pm – 5:00pm
Convention Center, Special Events, Halls I/J
Description: The annual Diversity and Outreach Fair celebrates local library services, programs and collections to underserved and under-represented communities. Visit with program implementers, learn details and strategies for success, and consider how they might be repeated in your library community. Enjoy the festive atmosphere while networking and learning about these important programs! Sponsored by DEMCO, Inc.
Perceptions of Libraries, 2010 http://connect.ala.org/node/138167
Saturday, June 25, 3:00pm – 4:00pm
Doubletree Hotel, Madewood
Description: In Perceptions of Libraries 2010: Context and Community, OCLC explores how changing contexts impact how people perceive and relate to libraries and information sources. Technologies and economics are vastly changed from 2005, when OCLC released the first Perceptions report. Join Cathy De Rosa for discussion of trends, perceptions and attitudes of the information consumer from this 2010 study.
Public Programs that Work in Rural Libraries http://connect.ala.org/node/137333
Saturday, June 25, 4:00pm – 5:30pm
Convention Center, Rm 346-347
Speaker: Larry Grieco, Library Director, Gilpin County Public Library
Speaker: Dwight McInvaill, Director, Georgetown County Library
Moderator: Sharon Michie, Branch Manager, Steele Memorial Library
Description: This will be a panel presentation and discussion of a variety of public programs with a proven success record in rural libraries. Each panelist will describe one or more programs that have worked in his or her library, from inception to implementation including the development of an idea, funding sources, target audience, and how to replicate in another rural library. Dwight McInvaill will describe “The Hurricane Project” and “The Smart Investing Project”, two programs that have worked in his rural library in South Carolina. Larry Grieco will describe his “Artist-in-Residence” program, in its third year at the Gilpin County Public Library in Colorado (winner of the 2010 EBSCO Award for Excellence), and his library’s ongoing viewing and discussion series, in the sixth year of showing 15 to 20 films a year; and his library’s twice-a-year poetry readings, “A Midsummer Night’s Poetry Reading,” and “A Midwinter Night’s Poetry Reading,” which have drawn capacity (50) crowds at his library for the past two years.
NEH’s Picturing America: Model Programs for Public Libraries http://connect.ala.org/node/137350
Sunday, June 26, 10:30am – 12:00pm
Convention Center, Rm 274
Speaker: Malore Brown, Program Officer, NEH
Speaker: Lainie Castle, Project Director, ALA Public Programs Office
Speaker: Amber Creger, Children’s Librarian, Chicago Public Library Woodson Regional Library
Speaker: Colleen Leddy, Director, Stair Public Library
Speaker: Laura Moran, Library Programmer, Western Sullivan Public Library
Speaker: Brandy Morrill, Librarian III, Chicago Public Library Chinatown Branch
Speaker: Jude Schanzer, Director of Public Relations and Programming, East Meadow Public Library
Description: Since Picturing America was launched by the National Endowment for the Humanities (NEH) in 2007, 3,600 public libraries have been awarded this collection of American artwork. Public librarians who have the Picturing America artwork in their collections are invited to attend this session to learn more about developing related programs for public audiences. Model program formats presented will include book and media discussion programs, local history presentations, lecture series, poetry programming, and more.
Includes: Stair Public Library (Morenci, Mich.) – Located in a rural community, the Stair Public Library sought to offer a museum-like exhibit experience to their users with the model program “Picturing New York…in a Tiny Midwest Town.” The “New York, New York” Art Show featured related works from the Picturing America collection, as well art from local high school students. Library programs that highlighted the themes in the art displays included a musical performance, author visit, book discussion, storytimes for children and a gaming day at the library.
Come visit with ARSL board members at the ALA Affiliates Booth!
Sunday, June 26, 10:00am – 11:00am
Booth # 2122 in the Convention Center
We’ll be there to chat and share information about ARSL’s fall conference in Frisco, Texas. For more information about ARSL 2011 Conference: http://www.arsl.info/annual-conference-awards-calendar/frisco-conference-2011/
Bookmobile Sunday – Panel Discussion
Sunday, June 26, 10:30am – 12:00pm
Convention Center, Rm 284
Speaker: Susan Baker
Speaker: MaryAnne Marjamaa
Speaker: Michael Swendrowski
Speaker: Kathryn Totten
Description: The annual Bookmobile Sunday program will feature a panel of experts discussing a range of bookmobile-related topics including advocacy, Bookmobiles 101, new bookmobile tips, bookmobile outreach, and bookmobile programming.
FREE One-on-One Consulting
Sunday, June 26, 1:30-5:30pm
Hilton New Orleans Riverside, Magnolia Room
PLA, in partnership with the Association of Specialized and Cooperative Library Agencies, is pleased to present “Consultant’s Giving Back” at ALA Annual. Schedule a complimentary half-hour session with a nationally-recognized library consultant to talk over your library’s most pressing concerns.
List of more than 15 consultants who will be available: http://www.ala.org/ala/mgrps/divs/ascla/asclaourassoc/asclasections/ilex/2011consultantsgive.pdf
Registration is open through Monday, June 20. Schedule directly with your consultant of choice.
Raisin’ Readers: Improving Literacy for Rural Children and Youth
Sunday, June 26, 1:30pm – 3:30pm
Convention Center, Rm 348
Speaker: James Bartleman, author, As Long as the Rivers Flow
Moderator: Loriene Roy, Professor, University of Texas, Austin
Description: Rural, Native, and tribal libraries sponsor, host, and launch initiatives that support young and teen readers and their families. This program will feature the Honorable James K. Bartleman, Canadian diplomat, author, literacy advocate, and member of the Mnjikaning First Nation, to share his thoughts for engaging youth in literacy programs and read from his young adult novel, “As Long as the Rivers Flow.” As Lieutenant Governor of Ontario, Bartleman initiated the Lieutenant-Governor’s Book Program in 2004, collecting over 1.2 million books to stock school libraries in First Nations communities; launched a program to pair Native and non-Native schools in Ontario and Nunavut; and set-up summer camps for literacy development in five northern First Nations communities.
President’s Program featuring Marilyn Johnson
Monday, June 27, 10:30am – 12:00pm
Convention Center, Rm 274
Description: Join ALTAFF President Rod Gauvin as he hosts best-selling writer Marilyn Johnson (This Book is Overdue! How Librarians and Cybrarians can Save Us All). Marilyn has been a national champion of libraries and was the moving force behind ALTAFF’s “Authors for Libraries,” a large and growing group of authors who are willing and ready to speak out at the local and national levels about the importance of libraries. A book signing will follow.
Common Sense Preservation Assessment
Monday, June 27, 10:30am – 12:00pm
Convention Center, Rm 269
Moderator: Mary McInroy, Reference & Library Instruction, University of Iowa Libraries
Speaker: Jacob Nadal, Preservation Officer, UCLA Library
Description: Learn common-sense approaches to preservation risk assessment and set priorities for collections care. Learn about proven models for preservation assessment; free tools for gathering information about your facilities and collections; and resources to help you understand risks and take effective action. This session will include time to connect with colleagues and talk with preservation experts about preservation issues shared by small, rural, and tribal libraries.
ALA Advocacy University: Frontline Fundraising
Monday, June 27, 1:30pm – 3:30pm
Hilton New Orleans Riverside, River
Description: The hardest part of getting started with fundraising is figuring out what tools your library should use. The Frontline Fundraising Toolkit is an initiative of ALA President Roberta Stevens which empowers small and rural libraries to engage in fundraising without development staff. During this “town hall” session, you’ll interact with the toolkit writers who will walk through their sections which provide current fundraising techniques and information to help you build a long-lasting base of support for your library.
Other Resources for Browsing ALA Events:
ALA Annual Conference Schedule
Guide to the ALA National Conference
The 2011 Conference planning is well on its way! We look forward to a great time in Frisco, Texas, but we need your help.
Proposals are being accepted for workshops for the 2011 conference. The workshop times are one of the highlights for any conference, and the ARSL membership is no exception. If you, your library, your system or your staff are doing something new, creative and innovative that can be replicated elsewhere, consider submitting a workshop proposal.
The Online Proposal form is here . We look forward to seeing what wonderfully new and fun ideas you have to share with all the ARSL members.
As an ARSL scholarship recipient, I had the opportunity to go to the 2010 Annual Conference in Denver, which I can say, without a doubt, was the most useful, relevant, professional conference I have ever attended. I serve as a consultant librarian at North Country Library System in Watertown, New York. We are a cooperative library system of 65 member libraries, all separate entities governed by their own boards of trustees. The largest library in our system serves a community of roughly 27,000; the smallest, 121. More than half of our libraries have annual operating budgets of less than $50,000; fifteen have budgets of less than $25,000. We have some of the poorest libraries in the State and everyone works very hard with limited resources. It was so exciting to be in a place with others around the country who understand my work environment and programs tailored to meet the needs of the smaller, rural library.
My primary areas of interest are education (of both staff and trustees), adult reference service, advocacy, marketing and customer service. There were program sessions aimed at all of my interests. I arrived in Denver early to participate in the pre-conference program, “Dealing with Runaway Boards.” The workshop was helpful to me on so many levels. What was most eye-opening to me that day was to see how states are set up so differently in terms of how their libraries and systems are structured. I found it really fascinating and I look forward to learning more about that in the future.
Every program session I attended was interesting and I learned so much from each presenter. One thing I really appreciated was that most of the programs were offered at multiple times. That way, if there was more than one session of interest taking place at one time, it was okay, because I could attend one and catch the other at another time. I managed to go to all of the workshops that were a priority for me. I heard so much new information and I have a list of web sites I wasn’t familiar with that I need to check out. I was reminded of many things I already knew, but that need occasional reinforcement. One thing that sticks out in my mind is that “change is difficult, but can be exhilarating.” Thank you, Lisa Lewis!
What really struck me while I was in Denver was how stories play such a great role in illustrating who we are, what we do, why we’re important. In fact, in one program session on the use of stories in an advocacy initiative, I clearly remember presenter, James LaRue, saying, “We are not in the book business. We are in the story telling business.” That one simple idea has given me so much to think about, not only in terms of advocacy, but in how I go about doing much of what I do.
While at the conference, I heard all kinds of stories… funny, sweet, touching, inspiring, disturbing and even one that was downright chilling and creepy. Since returning from Denver, I’ve been sharing these stories with co-workers, staff at member libraries, friends, family, pretty much everybody. The New York Library Association Annual Conference begins next week. This year’s theme is “The Library: YOUR story starts here.” How fitting that is. I will be sharing some of stories I heard in Denver. Many of them resonated with me and I hope they will with others as well.
I put my conference experience to work immediately… literally. As soon as activities ended on Saturday afternoon, I was back in my hotel room tweaking a customer service workshop I was preparing to present the following Tuesday. I was able to add information, stories, examples, even a video clip from various ARSL program sessions.
For me, the most enjoyable part of the experience was meeting so many people truly making a difference and adding value to their communities. It was so nice to be among such dedicated, library people. While I arrived in Denver alone, I never once felt lonely or out of place. Everybody was so friendly and welcoming. It was so easy to connect with others. I never had to worry about having a lunch or dinner partner. There was always a new friend available. I felt right at home.
To anyone considering attending the ARSL Annual Conference next year, I highly recommend it. It left me feeling recharged and with renewed enthusiasm for my work. I really can’t say enough about this conference.
To all who made my experience possible, I will use a new word learned in Denver thanks to Dr. Loriene Roy… Megwitch! I hope to make it to Frisco, Texas in 2011!
Joan E. Pellikka
It’s been a week plus since our conference, and perhaps this is a little on the late side, but I wanted to thank you all for the wonderful turnout in Denver this year! The conference planning committee was overwhelmed and overjoyed at the response to this year’s conference program. It seems that the Programs and Presenters group found just the right speakers to meet the needs of your libraries and bookmobiles.
I hope you remembered to thank whomever may have been responsible for making sure you made it to Denver and have already started planning on how to get to Frisco next year. The dates for 2011 will be out shortly.
Anyway – thank you to our Denver partners and local libaries for a warm and sunny time in the Mile High City! It was a conference to remember!
The Association for Rural & Small Libraries
The Association of Bookmobile & Outreach Services
are pleased to announce that registrations are now open for their
2010 Joint Conference
Magic in the Mile High City!
to be held in Denver, Colorado at the
Crowne Plaza Hotel
October 14-16, 2010
There are some interesting, educational and exciting plans for this year’s conference.
The Keynote Speaker for Thursday’s Opening Session will be Dr Loriene Roy, past President of ALA. For the Closing Session on Saturday morning, Pat Wagner from Pattern Research will address the group. Both individuals are well known and respected speakers in the library world.
In addition, local author and radio personality Dom Testa will speak at an Friday Author’s Lunch. A Wednesday night Welcome Mixer is planned to allow you to meet old friends and make some new ones. There will be dine-arounds on Thursday evening and a Magic Show on Friday night. A time to visit bookmobiles, stop by the vendor tables as well as to reconnect with friends and associates from across the county will be included in this year’s schedule. Workshop selection is being finalized and workshop titles will be announced in a few weeks. Some of the topics for this year’s workshops include gaming in the library, using outreach programs for children and teens, ethics, library advocacy, and managing change.
Early Bird member’s rate for conference registration is $200. https://www.bcr.org/ARSL/conf10/index.html (good through 8/29/2010)
Three exciting pre-conferences are planned as well.
All are scheduled for Wednesday, October 13, 2010
Dealing with a Runaway Board will offer real world solutions for those who are having difficulty managing boards, directors or other library personnel who are out of control. A panel of experts will work with attendees to develop solutions for your situation.
10 Things You Should Know Before Disaster Strikes will take you step by step through disaster preparedness; what you need, who you should call and how to organize now, before a disaster hits your library. This workshop includes a hands-on salvage workshop for restoring damaged library materials.
Think Outside the Box is a 1/2 day tour of the two newest libraries in the Anything Library System. LEED Certified and completely Deweyless, these two new libraries offer an opportunity for you to see a different kind of library. Meet with the architect, talk to the directors and tour the facilities. Transpiration to and from the libraries is included.
The Crown Plaza Hotel - Denver Airport - is situated just outside lovely Denver, Colorado at the foot of the Rocky Mountains. Minutes from the Denver International Airport, the hotel offers a lovely lobby area, a restaurant with a wide variety of meals, an exercise room, business center and swimming pool. All the rooms for the conference will have free internet access and the conference room rate is only $99 per night (single or double occupancy). This rate is good for 3 days before and after the conference, so plan an extra day and do some sightseeing. The hotel also will provide a free shuttle service to and from the Denver Airport. Be sure to ask about it when you register (303-371-9494). www.cpdenverairport.com
Conference registration information and an online conference brochure can be found at the following link: http://www.arsl.info/annual-conference-awards-calendar/denver-conference-2010
To register, please stop by the Conference Registration and Exhibitor website – https://www.bcr.org/ARSL/conf10/index.html
If you have any questions regarding the upcoming conference – please send email to email@example.com
I really hope to see you there!
Well the Vancouver Olympics have begun, with medals being given to those who are the fastest, the strongest, the best at what they do. I would, however, suggest that small and rural libraries have been involved in a Library Olympic competition of our own. Here are a few of the events that we see daily.
We have the Short Track Circulation Desk Relay Competition where staff strive to serve customers and check in items while not running into each other or tripping over the carts of items stored behind the desk.
There is also the Reference Desk Bi-athalon, an entertaining sport that requires the participants to do any two skills from the following at the same time: answering reference questions, offering reading suggestions, solving computer problems, fixing a stuck printer, explain why we can’t do your taxes for you or fielding phone calls. Points are given for style, smile, customer satisfaction and being able to discern what the customer wants versus what they actually asked.
If you like team sports then you should watch the infamous Downhill Weather SuperG which pits an entire library staff and their movie collection against the fury of Mother Nature in full winter mode.
and here is an Olympic quote for the week -
“The important thing in life is not to triumph but to compete.”
- Pierre de Coubertin (French Educator, primarily responsible for the revival of the Olympic Games in 1894)
This whole library tree idea has been floating around for some time. We found a few examples on the Internet. In fact, our Main Branch in Exton, PA created a similar tree in the local mall, which is where we got the idea. We did tweak it a bit for our lobby – here are some instructions:
Start with some books – actually, start with lots of books. We used adult non-fiction books because they are all of similar size (height, depth and width). Most of the books we used were donated titles. We selected them for their cover colors (red, green, white, gold). For once – it was good to judge a book by its cover.
Lay out your first row – placing the books end to end in a gentle circle. Each layer needs to be made of books that are the same depth so your tree does not tilt to one side. the next row should be staggered – like laying bricks. For the third row, we chose to make that layer of books open – this added a Pine Tree feel. You don’t have to do this – but if you do, you need to make sure the open books are also about the same height. For every 2 or 3 rows, the book in the back will have to be turned 90 degrees so that the rows begin to get every so much smaller as the tree goes up. Don’t rush this – it seems to happen on its own.
After approx 12 rows, we place a set of boards across the tree to tie the sides together. We used old wood shelves, but any strong board or even heavy duty cardboard would do.
We placed a second set of boards under the first vertical row of books. This row has 2 titles with the spine out and then one with the pages out. The “backward” book is fanned open to help support the rows above it.
After some additional horizonal books, we used a round piece of cardboard and some old VHS cases for the second set of vertical titles. Then topped the tree with small Books on Tape cases and a bow.
The whole tree is just under 6 feet tall. We forgot to count the items used – but best guess is around 250. We put the restraints around it because the tree’s exsistance created a need in people both young and old to see if they might be able to pull one book from the tree – sort of a monsterous Janga puzzle. It has received numerous comments and we are already wondering how we can top this next year.
Happy New Year!
Earlier this month I was privileged to spend 3 days in Denver. I can say that the air is dry, the mountains are stunning and the folks at the Crowne Plaza are warm and welcoming and are looking forward to seeing you all next October.
Denver is the site for the 2010 Joint Conference for ARSL (that’s us) and ABOS (Association of Bookmobile and Outreach Services). It’s been a few years since we held a joint conference with our sister organization, but we are already hard at work, planning the upcoming conference.
Mark you calendars now- that’s right, set aside what you are doing while you browse this blog, get out your calendar, blackberry, Iphone or that scrap of paper you use to note dates and write this down – October 14 – 16, 2010.
Just a few previews – to help you decide to join us.
The location is the very lovely Crowne Plaza Hotel near the Denver International Airport. The hotel and conference center has a wonderful, open lobby, well lit conference facilities and warm, comfortable guest rooms. Speaking of rooms, the daily conference rate for the hotel is $99 (plus tax) per person per night and is available 3 days before and after the conference, in case you want to stay and explore Denver a little more. You can begin making your hotel reservations now – just make sure you mention the Library Conference when you call. A link for online reservations will be on our website soon.
We can let you know that two of the keynote speakers are Dr. Lorraine Roy, past president of ALA; and Pat Wagner, from Pattern Research. We are very excited to have these leaders in the library world as part of the activities.
The Conference Committee is hard at work preparing an exciting, interesting, fun-filled yet educational conference. We plan to begin accepting proposals for workshops beginning in February, so watch for that notice.
We are also hard at work organizing 2 preconference workshops, a welcome mixer and dine arounds, small evening excursions, an author lunch, a magic show and other fun events so you can chat with old friends, make new ones and enjoy the Denver Area.
So make your plans to join us in Denver for
“Magic in the Mile High City!”
October 14 – 16, 2010
In October 2009, three information professionals began a project called, The Library Routes Project. The Project is designed for library and information professionals of all kinds to tell their story; how they got into librarianship, the deciding factors, and the wending routes leading them to their current career. I’ll write a little about the project, why I think rural librarians and Library Routes belong together, and tell my story. A link to this blog will appear on the Project list. If you decide to contribute, please let us know.
The purpose, as stated by the creators, is a collection of stories that is interesting information, but also a potential tool for people just entering the profession. Already, there is a long list of librarian names, where they work, and a link to their stories. To see more about the project, go here: http://libraryroutesproject.wikkii.com/wiki/Main_Page
I write about it here on the ARSL blog to urge my colleagues in rural & small libraries to also contribute. Many poignant stories I’ve heard and read during ARSL conferences and journeys to visit rural and small librarians are stories worth telling and preserving. It stems, perhaps, from a belief that rural and small library staff voices are not only interesting, but crucial to the sustainability of the library profession.
Often, we emphasize telling our library and community story, which is, no arguments, important, but the stories of the people are a shadowy epic untold. The Library Routes Project, combined with the voices and stories of rural librarians is a sensible union. With the creation and contributions to Library Routes, an opportunity to tell your story is brilliantly presented.
My story in brief…
I was a new mom raising three small children and situated in Northern Maine with a rocky marriage, sees an add in the paper for an assistant children’s librarian a block away from my apartment. I applied, but with a high school education only and no library experience, I wasn’t even interviewed. I was crushed. My heart said, this is where you belong and I knew that I’d do my very best. I wanted the job because I knew that I enjoyed solving mysteries, I was passionate about reading something and passing it along, and I loved people.
Weeks went by and the phone rang. It was the children’s librarian. The original candidates selected had quit, the original interviewees no longer interested. I’m leaving out the fact that I had chicken pox when they called and implored them on the phone that I’d be cleared for work soon and to please hold the position. I was in. Not the most glamorous of circumstances, but it was a gift from the library goddesses and I made the most of the offer. I stayed for five years, took classes online to fulfill a BS in Library Science, and then I wanted management. I knew that I wanted to make a larger impact on the profession. I still love people and believe that their access to information is paramount–not a perk, but paramount to their quality of life.
With a smattering of library courses and library experience I’d come a ways but needed more if management was the goal. I wanted to be the best librarian possible. I started to look all over the country for management jobs. We had friends that moved to Moab, Utah and there was an assistant library directorship open. Never imagining that I’d get it, we visited the area and it seemed like paradise (and it is), I applied for the job and got it. Within a few months, the library director moved on and I became the interim library director and subsequently hired for that position.
Life has a way of throwing rocks in a road and my divorce was a boulder. I stayed as long as I could in Moab and loved every minute, but the fibers of my life were unraveling and now a single mom struggling to find daycare, still going to school to finish a bachelors, in the high desert (for a northern Mainer, this is the purist of culture shocks) without family and I knew I had to regroup with family nearby. There’s a digression about desert hairy scorpions taking residence in the walls, roof, and inside my condo at the time too but I’ll spare that revolting epic for another time.
If there is a turning point in this story, it is now. This fork in the road was hard. What is important to note is that, however, by now, I’d built relationships with people who served as friends, mentors, colleagues, and acquaintances. The network of persons were former professors, long time friends, new friends, work mates, community members and patrons. It is the network of persons that let me make the decisions, but offered help and guidance along the way. If you have room in your belief system for one more belief, make it this: your network of people and relationships propel you forward in your career in tandem with your own dogged determination.
Packed up the kids, returned to Maine and worked in a school library. It was a professional culture shock, going from public library to the structure of a school library but I learned a great deal about the dynamics of school librarianship. Finished my Bachelor’s in library science and continued to look for a position in management.
My hometown, Presque Isle, within a couple of years needed a librarian. It never occurred to me that I’d return to my hometown and a circuitous route never my plan. However, my heart pounded hard at the opportunity to return to where my library career began and to contribute what I’d learned along my journey. I was hired. That was nearly 6 years ago. With a full scholarship to the University of South Carolina, I graduated with a Master’s degree in library and information science with an emphasis in rural librarianship offered by Clarion University.
I was fortunate to be chosen for a scholarship to go to the Association for Rural & Small Libraries conference in Columbus, Ohio and met rural librarians from across the country and Canada. What I learned there was enormous but nothing was as clear to me as the desire to serve and become friends with rural librarians and communities. I’ve now attended the ARSL conference three years in a row.
Honored to be current president of the Maine Library Association and VP/Pres Elect for ARSL and still work in a rural library and spend a great deal of time speaking at conferences and teaching people the value of mitigating rural isolation and reaching out to one another to determine where our missions intersect and what challenges and solutions can be exchanged irrespective of ones geographic location.
There are still boulders that intrude and the route to librarianship hard at times. At the most difficult times, I returned to that brief list of why I set out on that path and the answers were always the same–solving mysteries, sharing books, loving people. There wasn’t a boulder big enough to change that, really.
Not sure whether the next route is winding, rocky, smooth, uphill or down, but I’m looking forward to the people that I meet along the way and the ride. What’s your story? I really want to see it on Library Routes.
This is the second blog on the ALA RUSA Pre-Conference: A Dialogue with the Aging Network and the Library Community, July 2009
Barbara Mates, author of 5-Star programming and Services for Your 55+ Library Customers and Adaptive Technology for the Internet, had a lot to say about providing services to older adults. The most effective changes you can make to your library to improve services are:
- make sure you have good lighting in your building (eliminate glare at service desks and make sure light in stacks is adequate);
- have wheels available (wheelchair, walker with a basket, or electric cart);
- keep the aisles clear;
- provide multiple formats of materials;
- make sure computers are accessible (use a large font on the screen and oversized keyboards and trackballs); and
- provide reachers, magnifiers, a listening device and CCTV.
arbara brought one of the new digital players from the National Library for the Blind and Physically Handicapped. The new players take a new digital cassette and will also be able to use downloaded books from NLS. If you’re not familiar with the Library for the Blind and Physically Handicapped’s programs, check them out here: http://www.loc.gov/nls/
She also talked about a universally accessible audio player, the Victor Reader Stream DAISY. It plays the NLS downloadable books and can also be used with Overdrive downloadable books. When you think of how small the controls of ipods and mp3 players are, you really appreciate the DAISY controls.
Lastly, Barbara suggested making sure library staff are trained to serve older adults. Programming should be appropriate for this age group. It should be stimulating and encourage interaction. She suggests book talks, book discussion groups, and programs on the following topics: gaming, reminiscing, health care, investing and financial planning, sports, fashion, cooking, music appreciation, movies, wills and trusts, life planning and computer skills.
She mentioned one library that was partnering with a group in England on an online book discussion (I think they used OPAL). They also emailed each other.
For more ideas, check out her book. Next time, I’ll talk about the SCEP program.
Today someone came to my library. Many someones, point of fact. That in itself is reason to celebrate. Just one is reason to celebrate, really. We are nestled in Northern Maine and, despite our rurality and sparsely populated county, we are a busy library. It is cold today and people were lined up early at the door waiting for us to appear with the library key. One of those someones brought me several poems by Robert Frost. She had a question and I an answer, it often works just like that. Only this time, she had a question, I had an answer, then I was stopped in my tracks. It seldom works like that. That’s even more reason to celebrate. One of the poems, “An Unstamped Letter In Our Rural Letter Box” caught my eye.
I’ve been thinking about people who are homeless as the days grow colder and shorter. Those that spend their days in the warmth of our rural library buildings. Every day, from now until the sun warms us again, someone who is homeless will be at our libraries during the day somewhere in America, many somewheres in America. The challenges and considerations that that brings us as librarians or as patrons could be discussed all day but at its core is the reality that they are homeless and you are helping them be warm instead of cold. Setting aside all the details and philosophical debate, the homeless are cold and we are librarians and we are humane. Homelessness comes to mind partly from my own experiences, partially from the terrific program on Social Services Triaging offered at the last ARSL Conference, and from friends who know more about it than I probably ever will.
With early frosts, heaps of snow by January that stays until June, and very short summers, people love their library here and inclement weather must be very, very inclement indeed to prevent our patrons from visiting. The leaves at this point are past peak and dropping, swirling in a colorful blur. Dramatic foliage scenes for which I’m grateful as I look out the window of my library office. But more to the point (and there is a point) someone, many someones, came to our library today and one of those someones brought me a poem.
In your neck of the woods, the leaves may swirl this time of year as well and I hope that your library is teeming with rural community members and patrons. Most of us rejoice in this, probably all of us. But today’s visitor strikes me as unusual. I love reference questions. I do. Each and everyone a treasure hunt in its own right. Once in a glorious moon, once in a passing moment, there is that question that stops me. Stops my busy self to notice what is around me. To care about something different than the next task, the next goal, the next success, the next change, the next…whatever.
Much like your rural and small library there are the regular job seekers, passport applicants, gamers, internet surfers, instant chatters, newspaper readers, the people picking up books they reserved, people browsing the shelves, or people checking out audiobooks for their trip south. There are phone calls, emails, bloggers, instant messages, passerbys, toddlers playing peek-a-boo, screaming infants, genealogists, and people who are homeless and this is what I and many of our colleagues would consider “usual.”
So I share with you a part of this poem and urge you seek it in its entirety as you go about the usual business of rural and small librarianship and open doors early on a cold morning, refuse to shake a boot of a sleeping homeless person, and think of the cold that may populate your library.
An Unstamped Letter In Our Rural Letter Box
“Last night your watchdog barked all night,
So once you rose and list the light.
It wasn’t someone at your locks.
No, in your rural letter box
I leave you this note without a stamp
To tell you it was just a tramp
Who used your pasture for a camp.
There, pointed like the pip of spades,
The young spruce made a suite of glades
So regular that in the dark
The place was like a city park.
There I elected to demur
Beneath a low-slung juniper
That like a blanket to my chin
Kept some dew out and some heat in….”
I feel so fortunate to have had the opportunity to attend the annual meeting of the Association for Rural and Small Libraries this year on the Founder’s Scholarship. What a terrific opportunity this was to meet librarians from all over the country who are in situations and with challenges similar to those we face in rural South Dakota. The workshops were very helpful in addressing issues that were applicable to small town libraries.
One of the best programs was the pre-conference workshop at Anna Porter Public Library in Gatlinburg. It was most interesting to see and hear their step by step processes of fundraising, construction, and collection developments made over the last 5 years. Building on their progressive themes I attended as many of the community development, fundraising, partnerships and advocacy, and foundation development workshops as were available. Each workshop had something valuable that I could bring back with me and apply to my library.
I made some new acquaintances and a couple good friends and the food was terrific! Thanks go out to all who worked so hard to put together such a fantastic conference. I plan to attend next year in Denver, no doubt!
Hill City Community Library
Hill City, South Dakota.
Many of people read the post on our ARSL listserv of Ken Davenport’s obituary. I’m reposting it here, for those who may not have seen it with some additional information about Ken from my experiences with him in Second Life. Ken Davenport helped found the Association for Rural & Small Libraries so his impact on rural and small librarianship we feel is profound. Originally posted by Eunice Riesberg:
*Obituary: Kenneth (Ken) Marvin **Davenport WATERLOO — Kenneth (Ken) Marvin Davenport, 66, of Waterloo, died at the University of Iowa Hospitals on Tuesday, September 29, 2009 after a long illness. His body was cremated
by the Cremation Society of Eastern, Central and Western Iowa. Kenneth Marvin Davenport was born February 18, 1943 in Harbor Beach, MI to Angus Marvin and Clarice Elaine (Dollman) Davenport. Ken graduated from high school in Tawas, Michigan. He attended Michigan State University where he earned a B. A. in Geography as well as a Master’s degree in Geography. He attended the University of Minnesota where he did postgraduate work in Library Science. He then attended Kent State University where he earned a Master of Library Science degree. Ken married Diane Carter in 1966; they were later divorced. He later met Patricia Dunfee; they married in 1996, but were together for many years before that. Ken worked as a library consultant for the Northeast Iowa Library Service Area from 1990 until his recent passing; he worked with approximately 85 libraries, many of them smaller libraries located in small towns of Northeast Iowa. Ken became an expert on library governance as well as E-Rate, a federal program that helps schools and libraries get internet access. He was a tireless advocate for libraries in Iowa, and was a regular participant at local Legislative Forums, where his beard, suspenders, and dry sense of humor were all appreciated. He was a great story teller, and even when he became very ill, posted notes on his Facebook page about his most recent exciting ride by helicopter to Iowa City. He was a long time member of the Iowa Library Association; he served on the Executive Board in the 1990s and was the long time Chair of the Credentials Committee for the
annual conference. Ken was also a member of the Cedar Falls Supper Club. His interests included reading, geography, Renaissance festivals, Celtic culture, fine food, and spending time on his computer, corresponding with friends, blogging, and getting into Web 2.0. Ken was on Facebook and Twitter, and used them not only to socialize but further his causes/passions. *Survived by:* his mother, Clarice Davenport of Lansing, MI; brothers: Grant of Salsa, Alaska, Bruce (Rose Mary) of Lansing, MI; and sister, Patricia (Jack) Kirk of Preston, Maryland. He is also survived by his sister-in-law Ann (Frank) Carraro of Ottawa, Illinois; 16 nieces and nephews; and by many dear friends from the Iowa Library system. *Preceded** in death by:* his wife, Patricia (Pat) Ann (Dunfee) Davenport on January 20, 2008 and his father, Marvin Davenport on May 24, 1983. Ken’s body was cremated, but his spirit lives on. A celebration of his life is planned for Friday, October 16 at the Waverly Public Library. Friends wanting to contribute to a memorial fund are asked to do so in Ken’s name at small public libraries in their area. Sympathy cards to Ken Davenport’s family may be sent to his office, and will be shared with his family.
In the words of Bernard Vavrek, another founder for ARSL, “Ken helped to define and nurture the rural library movement. As the first president of ARSL, his historical impact is assured. But he assumed other significant roles that went beyond his home state. Ken’s wit and insight could always be counted on despite his personal medical issues. His physical presence will be missed. But don’t be surprised if you see his spirit attending the next library meeting.”
That sums is up so perfectly, it’s hard to improve upon it for sure. There were many who wrote to share their experiences and express regret. Take time to do a search of the ARSL listserv archives to see the wonderful contributions that Ken offered throughout the years.
The photo that you see is of Ken’s memorial created in Second Life by Steve Eyler, our webmaster and Second Life consultant/volunteer and me. It features memorial candles, flowers, and a picture outside of the ARSL Second Life building. In SL, he was Brother Homewood and he often attended events, sent words of encouragement and helped programming, and was a big supporter of virtual worlds. He is missed by persons who participate in Second Life as well.
Like many of you, I am enjoying the fall spectacle that is playoff baseball. As a Phillies fan, I truly enjoyed the game the other evening as the teams battled through all 9 innings. Neither one gave up, neither one rolled over or surrendered, they continued until the last out was made. It was exciting. It nearly gave me a nervous breakdown, but it was exciting. (my sympathies to any Rockie fans out there)
Many of us in “library land” are in the midst of a struggle, a playoff of our own, so to speak. We battle against those who cut our funding, who seek to marginalize us, who do not understand or desire intellectual freedom or who think that perhaps we should just go the way of the dinosaur. But I encourage you to consider that even if you feel as if you are in the bottom of the ninth with 2 out, you are still in the game. Good teams do not resign themselves to losing games, they continue to play because you just never know what could happen.
Also, good teams work together. They encourage each other, they cover the errors of other players, they give 100%. Many of you are doing this – and we applaud you! But there is one more thing – good teams are a team. No one player gets a team to the playoffs or wins a World Series. It is a team – not just the men on the field, not only those in the dugout. That’s why teams give their staff WS rings – we don’t see them, we don’t applaud them, but they contribute. You are not in this difficult time alone. There are other’s battling alongside you.
So I say all this to get to this point. Although you may feel like it is the 9th inning and you are about to lose – the game “ain’t over ’til it’s over.” We will continue to play and here’s the catch, as long as we do, we win.
When it comes to change librarians, like most people, usually subscribe to 1 of 2 schools of thought. Change is to be avoided, delayed or downright stymied at all costs or change is to be sought out, welcomed and embraced. Personally I like change; it can give us a fresh perspective, allows us to see things in a new light and can often bring the most wonderful people into our path.
But not all change is good or welcomed or embraced. Such is the change wrought in our organization with the passing of our friend Ken Davenport. While I never got to work with Ken in person, I did speak with him over the phone, chatted with him online, exchanged notes on Facebook and have read through the minutes of meeting that described his contributions to our association. Ken did not seek praise or even acknowledgement for his contributions, he simply wanted to make a difference in the lives of those who served in small and rural libraries, so they could in turn make a difference in the lives of those in their communities.
We honor Ken’s work when we take up that mantle, when we become the ones who strive to make a difference. A difference in the lives of our co-workers, friends, family and in our communities. It’s a big task, a nobel calling; and it will make a change in the lives of those around us. A good change, one we can embrace and welcome, and pass along.
Brag! The Art of Tooting Your Own Horn Without Blowing It. By Peggy Klaus
All too often librarians are not good at tooting our own horn. So after I saw this book mentioned by a librarian online, I decided to take it with me to read on the plane going to Gatlinburg. Although the book is geared toward career building, I think much of it applies to promoting our libraries.
Bragging and self-promotion don’t have to be obnoxious. You can tell your story in a way that authentically showcases your strengths and honors who you are. Klaus outlines key communication techniques that make for more dynamic bragging in any situation and every audience. She teaches you to take the emotional temperature of the listener, be authentic at all times and act like your best self even on rainy days.
I think Klaus is correct when she states, “…most of us remain curiously unable to articulate our stories and the diversity and extent of our skills, abilities, and attributes. We are equally unaware of how others perceive us and what exactly they like about us. We take ourselves for granted, thinking that we haven’t really accomplished anything, that we’re ‘just doing our jobs,’ that the recognition we seek will naturally follow our hard work.”
Even when we know we need to be marketing our libraries to the city council or county agencies or whoever, we don’t always know where to start. It’s all preparation, preparation, preparation. Klaus has a questionnaire (available online at http://www.klausact.com/brag/questionnaire.htm) to help you prepare an inventory of what you (or your) library have done. She also emphasizes using that information to tell the human-interest side of your story, to get personal, to use layman’s terms and to be enthusiastic and funny.
Want your story to go from boring to extraordinary? Check out Brag.
I now have a whole list of ideas for how to help job seekers in the library (Helping Your Community Get Back to Work session)- the Job Search Toolkit wiki, utilizing the expertise of HR persons from local businesses to help patrons review and revise their resumes/applications/interview skills; show them how to access skills assesments and tutorials to learn new skills. — Jody Meza, Orland Free Library, CA
I attended a great program this morning called Getting IT online, and finally got the lightbulb above my head regarding Twitter. The presenters explained how you can put an RSS feed link on your library’s website so that all your Twitter posts will appear there! This would be great for our library, since I would then be able to post directly to the website without asking for help from the IT guy! –Margaret Miles, Plumas County Library, CA
I was here for the preconference on “Dewey or Do We Not” at the new Gatlinburg Public Library. This program really spoke to me about ways to update and merchandize our collections and library spaces to our customers. I took about 80 pictures of their library illustrating the ‘book store model’ modified dewey approach that they took for their library collection. It was an invaluable workshop for me. — Wendy Burke, Colusa County Library, CA
Here are three quotes and one statistic that resonated with me:
- “How you think about the customer is how you will treat them.” If you have a colleague who thinks that a library would be a great place to work, if the annoying patrons would only stop bothering them, that attitude will inevitably percolate through to the service that is provided.
- “Years wrinkle the skin, but to give up enthusiasm wrinkles the soul.” (Samuel Ullman) Times are tight and we are all being pulled and strained in all directions. We need to guard against losing sight of why we love libraries.
- “Today’s service is tomorrow’s reputation.” I lived in China for a year twenty years ago, in a city that had millions of inhabitants but only 40 foreign residents. I was always aware that I was the first foreigner that many of the people I encountered had ever met, or might ever meet. If I was having a bad day or bad moment and someone had a negative interaction with me, that could color their impression of all Americans, so I made an extra effort to always be gracious, patient, and diplomatic. The stakes are similar when you work in a service profession, and it’s important to remember that. — Laura Pappani, Nevada County Libraries, CA
If you are interested in trying gaming at your library, and you do not have a lot of money to purchase electronic games such as an X-Box or a Wii, there are free online games that you can direct your patrons to such as www.bellasara.com<http://www.bellasara.com> and www.blokus.com<http://www.blokus.com> . Patrons can also design their own games at www.scratch.mit.edu<http://www.scratch.mit.edu>. --Victoria Mrozek, Merced County Library, CA I primarily chose to take breakout sessions that covered the topic of building community and partnerships. Two workshops on the first day, one after the other "Community Leadership - it's not a spectator sport" with presenter Jim Connor opened up may possibilities for developing new relationships in our communities that could provide support for our library. This support might be in the form of volunteers as well as dollars. His training material should be on the ARSL web site and is worth reading through most especially if your funding sources seem to be dwindling, but also to open your eyes to some new possibilities for relationships that can provide new funding for your library. –Kristen Freeman, Humboldt County Library, Kim Yerton Memorial/Hoopa Branch